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Cancellation Policy

The Cancellation needs to be done with in the 24 hours of order confirmation. After 24 hours no cancellation query shall entertained. When the payment is made in cash then the refund shall be processed by mode of NEFT/cheque & will make refund NEFT/Cheque only in the registered name of the customer. When the payment is made using a credit/debit card (or any form of online payment) then the amount is credited back to the same account from which the payment is made. When a refund is to be made due to sizing issues from customer’s end (for apparel and footwear) then the amount will be refunded in the form of Credit Voucher. We will keep you updated on the status of your return at each step. When we validate your return, we send you a return authorization mail. At the closure of your refund, we shall send you a closure mail. In rare cases of Damaged/Defective/Incorrect product received, you need to inform us within 48 hours of Delivery. Online refunds will be done in 4 to 5 Business days.

Sizing

It is advised not to send your size (on body or on garment ) in hurry. Check it twice or thrice before submission to avoid any misunderstanding.

If we are unable to deliver you the item you purchased due to some unavoidable reasons then you will be asked to choose another item & will be express ship to you. If no alternate selection will be desired by you then your full money will be refunded.

If a buyer wants to return the item then its shipment cost will be paid by the buyer and be reported to the seller on time.

It is requested to send by registered courier services who provide proof of delivery to avoid any problem bcoz then it will be difficult to help u.pls return the goods in 7 working days in its original packing & condition.

Once we will receive the goods we will get back to you within 7 working days.it is noted that only the cost of item will be refunded but the shipping & handling charges will be not be refunded.

Color variation

It is advised to keep the color variation in mind before placing the order.slight variation may occurs in some colors .although we try our level best to reproduce the exact color but due to different computers resolutions & flash used while shooting the products ,some time it reflects different shades under different lights.

Beads & sequences coming out

If u find any stones,beads & sequences coming out from the dress then pls do not panic as these things have tendency to come out.this type of problem can not be considered altogether .so pls keep this thing in mind.it is a privilege for having you as our customer.In case of any doubts, pls contact us thru Email : info@paridhanlok.com